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JewelersDigital
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Connected jewelry commerce

Connect the storefront to the business behind it.

JewelersDigital connects Shopify storefronts with supported source systems, approved supplier catalogs, customer context, and jewelry-specific workflows. Retail teams can carry online research into appointments, requests, and store follow-up through one defined platform.

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Built around Shopify Defined integrations Jewelry-specific workflows
Connected storefront workspace Platform view
Shopify storefront Commerce, catalog, and follow-up in one operating view
Catalog and supplier connectionApproved product data with retailer pricing controls
Connected
Ring BuilderDesign context saved to a Ring Brief
Available
Memo requestStructured intake through the configured workflow
Routed
Click-to-counter measurementRecorded online actions linked with store follow-up
Measured

Platform architecture

Four capability groups, connected around the storefront.

Each group has a distinct job. Together, they connect what customers see online with the catalog, workflows, and follow-up used by the business.

Commerce core Shopify storefront Products, collections, checkout, and customer experience
  1. 01
    Storefront and selling onlineJewelry-focused merchandising and private selling experiences
  2. 02
    Catalog and supplier connectionsApproved product data, retailer pricing, and presentation controls
  3. 03
    Jewelry workflowsRing design, requests, product context, and team handoffs
  4. 04
    Measurement and follow-upRecorded engagement, appointments, and store activity

Capabilities

The storefront and the work around it.

Capabilities are organized by the business job they support, with custom connections scoped separately.

01

Storefront and selling online

Operate a jewelry-focused Shopify storefront with product, collection, and customer experiences connected to the broader platform.

  • Shopify storefront and merchandising architecture
  • Curated product experiences and private sharing
  • Jewelry-focused product and collection presentation
02

Catalog and supplier connections

Bring approved supplier and source-system product data into defined retailer workflows and presentation controls.

  • Supplier and wholesaler catalog feeds
  • Retailer pricing, markup, and presentation controls
  • Supported POS and source-system connections
03

Jewelry workflows

Carry detailed product and design context through customer requests, staff review, and configured supplier or store processes.

  • 3D Ring Builder and branded Ring Briefs
  • Memo intake and request routing
  • Reviewed product content and Briefing Cards
04

Measurement and follow-up

Connect recorded engagement with appointments, requests, customer context, and store follow-up.

  • Click-to-counter journey measurement
  • Appointment and Ring Brief context
  • Approved private-sharing engagement signals

Existing systems

Keep the systems that still serve the business.

JewelersDigital connects defined data and workflows between Shopify, supported source systems, supplier feeds, and separately scoped custom systems.

Shopify POS The Edge for Jewelers Crystal POS Lightspeed Square

A standard integration requires supported access, usable data, and vendor cooperation. Other systems are reviewed separately and may add time, third-party fees, or custom work.

Review implementation scope →
Connected workflowWorkflow example
Shopify catalogApproved products prepared for storefront presentation
Connected
Supported source systemDefined product and customer context available
Scoped
Supplier feedRetailer pricing and presentation controls applied
Configured
Product-content draftPrepared for the approved human review step
Review

Ownership and offboarding

Storefront ownership and connected-service boundaries.

The Shopify storefront and customer-controlled commerce assets are distinct from the connected services provided through a JewelersDigital subscription.

Customer-controlled assets remain

  • Shopify storefront assets held in the customer account
  • Products, customers, and order history in customer-controlled systems
  • Customer-controlled domain and related account access

Retention and export remain subject to Shopify and other applicable third-party terms.

Subscription services stop

  • Supplier feeds and hosted connected workflows
  • Ring Builder, request routing, and platform support
  • Licensed components, automations, and subscription access

Additional migration or offboarding assistance is quoted separately.

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Business paths

See how the platform supports each business.

Retail jewelers

Connect online discovery with product context, appointments, requests, and store follow-up.

Retail overview →

Wholesalers and suppliers

Distribute approved product data to retailer experiences with configured pricing and access controls.

Wholesale overview →

Ring Builder

Let shoppers explore a design, preserve it in a Ring Brief, and carry that context into store follow-up.

Explore the Ring Builder →

Platform walkthrough

Review the platform in the context of your business.

Discuss the storefront, system, supplier, and workflow connections relevant to your team.

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